Refund Policy
Wearable Wellness Guide · Last updated: 7th August, 2026
Our Promise
Every report undergoes a structured quality review by a QA-certified physician before delivery. If your report doesn’t arrive on your scheduled day, we make it right. And if the Service isn’t what you expected within your first 14 days, a full refund is available — no questions asked.
14-Day Full Refund
You may request a full refund within 14 days of your subscription start date, for any reason, no questions asked. This applies equally to both plans:
| Plan | Price | Refund Window |
|---|---|---|
| Monthly | $30/month | 14 days from subscription date |
| Annual | $330/year | 14 days from subscription date |
To request a refund, use the Lemon Squeezy customer portal linked in your confirmation email, or contact us at contact@wearablewellnessguide.com.
After the 14-Day Window
After 14 days, all sales are final. Our physician team begins building your personal profile and reviewing your data from the moment you subscribe, and that clinical review time is incurred each cycle whether or not you engage with your report. For this reason, we’re not able to offer refunds once the 14-day window has closed.
If you’re no longer finding value in the Service after your refund window has closed, you can cancel at any time — see our cancellation options below — and you won’t be billed for any future cycle.
What Happens to Your Data After a Refund
If you request a refund within the 14-day window, your subscriber profile and submission history are not retained — they are deleted as part of processing the refund. This is different from our standard post-cancellation policy, where subscribers who complete at least one full report cycle before cancelling have their data retained for three months. See our Privacy Policy for full details.
Not Ready to Cancel Outright?
Before finalizing a cancellation, you can pause your subscription for one to three months at reduced billing instead of cancelling entirely — your data and baseline are preserved, and you can pick back up whenever you’re ready. This option is available through the Lemon Squeezy customer portal.
Plan Changes
- Switching from Monthly to Annual: takes effect immediately; no proration is applied to your existing Monthly billing.
- Switching from Annual to Monthly: takes effect at your next renewal date; the unused portion of an Annual plan is not refunded.
Resubscribing After a Refund
You’re welcome to resubscribe at any time after a refund. Because your prior profile and submission history are not retained after a refund, resubscribing starts your profile fresh, as if you were a new subscriber.
Billing & Refund Processing
All billing and refunds are processed through Lemon Squeezy, our Merchant of Record. Refunds are issued to your original payment method and typically appear within your bank or card provider’s standard processing window.
Questions about a refund or your subscription? Contact us at contact@wearablewellnessguide.com, or see our full Terms of Service.